Privacy Policy

Last updated: 3/31/2026

At Vyxel CRM, operated by DIGI WIRE, we respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and protect information when you use our CRM platform.

1. Information We Collect

We may collect the following types of information:

• Personal information (name, email address, phone number)
• Business and customer data uploaded to the CRM
• Account credentials and login information
• Usage data such as system activity, analytics, and logs

2. How We Use Your Information

Your information is used for:

• Providing and maintaining the Vyxel CRM platform
• Managing leads, sales pipelines, and customer interactions
• Technical support and troubleshooting
• Improving platform features and performance
• Compliance with applicable laws and regulations

3. Data Ownership

All data uploaded or entered into the Vyxel CRM platform remains the property of the client. DIGI WIRE does not claim ownership over any customer or business data stored within the system.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, no system can guarantee absolute security.

5. Data Sharing

We do not sell or rent user data. Information may only be shared:

• To provide platform services
• If required by law or government authorities
• With authorized service providers assisting in platform operations

6. Compliance with Laws

We comply with applicable data protection regulations including:

• Information Technology Act, 2000
• IT Rules 2011
• Digital Personal Data Protection Act, 2023 (India)

7. Data Breach Notification

If a data breach occurs that affects user data, we will notify affected clients and take necessary steps to mitigate the impact.

8. Contact Information

For privacy-related questions contact: